Senior e-commerce Project Manager

Envoy Digital Limited is a privately owned e-commerce specialist and one of the most trusted e-commerce agencies in the UK. We are growing by double digits and our team has expanded rapidly in the last year. It is a strategically important and an exciting time for Envoy - we are investing in new business development and staffs to accommodate our next phase of growth. We are looking for a Senior e-commerce Project Manager to join our expanding team.

This is a full time position and is a fantastic opportunity for an ambitious and talented individual to join a fast growing agency. We have a policy of only hiring exceptional candidates so you can be sure that you would be working with a highly skilled team.

Key Responsibilities

  • Manage the full project life cycle of assigned projects, working closely with the Directors, Programme Manager and the technical delivery teams

  • Ensure projects are delivered according to the approved specifications within agreed scheduled and approved budgets

  • Provide assistance to the Business Analysis and Client Services teams in creating Statements of Works

  • Create and maintain project plans and time lines for designated projects

  • Drive the technical requirements estimation process with assistance from BA and the development team

  • Briefing the development teams on the requirements and the desired solution to ensure a full understanding of the client requirements is communicated comprehensively

  • Collaborate on creating detailed test plans with the BA, developers and input from key stakeholders

  • Conduct daily stand-ups with the development teams to ensure seamless project delivery

  • Act as a central contact for your project teams to ensure successful delivery of digital solutions

  • Run sprint estimation sessions with the development teams

  • Plan and run the development sprints using Jira and Confluence

  • Run sprint close down workshops and show and tell sessions with the client

  • Secure all client approvals for each stage of the project before proceeding to the subsequent stage

  • Enforce strict Envoy change control and ensure scope is tightly managed with all out of scope requirements documented and accepted by the client before going through change control

  • Create and maintain a project RAID for all projects. Escalate any risk/issues to relevant stakeholders in a timely manner

  • Update and circulate weekly status reports and attend weekly status meetings to report on the progress of your projects both internally and externally with the client

  • Oversee and take ultimate responsibility for all financial aspects of your projects

  • Manage the financial risk of projects by ensuring that all project members adhere to best practices and record time spent on tasks accurately

  • Take responsibility for client relationships on delivery of projects to ensure retention and growth of accounts

  • Support new sales and pitch work

  • For those clients without an account manager you will be responsible for appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project including following up on unpaid invoices

  • Ensure the Envoy Digital Project Governance framework is adhered to at all times and use it tactfully to always facilitate successful project delivery

Required skills and experience

Must haves

  • Agile project management experience

  • Demonstrable experience running Agile projects using Jira and Confluence, utilizing the Scrum boards and workflows

  • e-commerce platform implementation experience with large budget and development team

  • Excellent communication skills, be highly comfortable presenting project updates to the key stakeholders including board level

  • Passion and drive with a commitment to deliver high quality projects


Nice to haves

  • Hybris platform implementation and product knowledge

  • Experience migrating a client from one agency to another and managing that process

Please email jobs@envoydigital with your CV, covering letter and salary expectations. Please note - recruitment agencies need not apply.